Well, that's disappointing.

I got my Dear John letter from Wizards, citing 'we have identified other candidates who more closely meet our requirements at the present time'. 

Lets take a look at the job description....

POSITION PURPOSE
The Computer Tech II position maintains, analyzes, troubleshoots, repairs desktop and laptop computer systems and related hardware peripherals. Additionally the Tech II is responsible for documenting, maintaining, upgrading or replacing hardware and software systems. The Tech II has knowledge of commonly used concepts, practices, and procedures within the Mac or PC technology support fields. Tech Level II supports multi-departmental initiatives. The position plays a strong roll as a resource to either Mac or PC end-user clients. The Computer Tech II is responsible for leading local projects through to completion.

MAJOR RESPONSIBILITIES
Client Support:

• Strong people skills

• Provide client support (resource to client)

• Cross trained in Mac and Windows PC

• Resolve help calls with no direction

• Strong internal business knowledge (internal processes)

• Provide home client computer support (if fits business requirements)

• Assist in the development of help/tutorial handouts for CBT (computer based training), WBT (web based training) and class based training.

• Virus protection and removal

• Software patching/updates testing and installation

Network Support:

• Setup of client level VPN's

• Uses cable testers to detect port speeds and verify network integrity

• Ability to set IP addressing

• Break\Fix network connectivity issues

Printer Plotter:

• Provide troubleshooting for most printer problems

• Installation of drivers (provided)

• Installation of printers and or RIPs

• Download print drivers and install

Office Automation:

• Software installation

• Break/fix

• Working knowledge of applications

o Microsoft Office

o Exchange

o Outlook

o SAP

o Win98, Windows NT, Windows 2000, Windows XP, Windows 2003

o Mac OSX

o Other apps as needed

• BETA test software

• Software research and recommendation

Hardware Support:

• Installation of RAM upgrades

• Installation of CD Rom drives

• Installation of hard drives

• Installation of external peripherals (Zip, Jazz, Scanner etc.)

• Installation of printers (personal and network)

• Create and install Ghost images

• Troubleshooting via remote access

• VNC, VPN, and Modem

• Network functionality

• Rollout of new equipment

• Install and test initial image

• Configure client access

• Data translations from old systems to new

• Setup mail client & transfer client data

• Setup remote dial in access

• Setup PDA's

• Beta test hardware and report findings

• Must have the ability to lift 40lbs.

 EXPERIENCE/EDUCATION
3 to 5 years field experience in help desk or desktop.

• Associates in Computer Science, Computer Programming or equivalent experience with approval

• Dell or Apple Certification

• Desktop

• Printer

• Laptops

I'm trying to figure out just how I don't meet their qualifications.